Contact, Us, Ordering, Shipping

Contact us

Gaelic Knot Studio is located in Redford, Michigan, USA a western suburb of Detroit. We do NOT have a storefront. We are a home-based studio and at this time our business is done primarily on our Web Site. In the past we have sold our products at Art/Craft shows as well as in a friend's studio in the Gatlinburg, Tennessee area. At this point in time neither of those options are possible.

Please feel free to contact us with any questions or comments pertaining to our site or product using the form provided below. We welcome your input.

You may also contact us via E-mail

gaelicknotstudio@att.net

or by calling us at:

1-313-330-9436

Thank you for visiting our studio today.

Stop back often.

We are constantly adding new items to our inventory.

Ordering

It's easy to place an order at Gaelic Knot Studio. Just browse our pages at your leisure. When you see an item you'd like to purchase simply click the "add to cart" button beneath it. PayPal will add it to your shopping cart and take you to their page so you can see the contents of your cart. From there you are given the choice to continue shopping or check out. You can even toggle back and forth between our Studio pages shopping if you'd like. To see what you have in your cart at any time just click on the "view cart" button and PayPal will take you to the page to see what you've selected. If you've changed your mind about any item you can easily remove it from your cart and continue shopping. When you're done click the "view cart" button on the page you're on and PayPal will guide through their check out process.

With PayPal you can relax and shop knowing your information is safe and secure.

All information you share with us stays with us! We respect your right to privacy and DO NOT release any personal info to any other company.

Name:
Email address:
Subject
Check box if this pertains to an order you have placed?
Comment:
How did you find our website?
Would you like to be notified via E-mail when a new product is added to our website?
May we add you to our Newsletter mailing list?

Shipping

All of our products are packaged with special care to assure they arrive in the same condition they left our studio.

We generally ship orders within 3 to 5 business days and sometimes within 24 hours! An E-mail will be sent to let you know your order has been received and a second e-mail sent when your order is shipped so you will know when to expect it to arrive.

If an item is temporarily out of stock we will notify you by E-Mail within 24 hours of receiving your order.

If there are any problems with your order please notify us within 3 days of receiving it so we can address any issues promptly.

Domestic-US Deliveries

We generally ship via US Postal Service using First Class Mail and Parcel Post; Priority Mail or Express Mail may be requested at a higher cost.

International Deliveries

USPS Priority Mail International is generally used as well as Flat-Rate International when appropriate to keep shipping costs down for our customers.

If you prefer other methods and rates please let us know via the form above.

Shipping cost are NOT included in the price of the merchandise.

Returns

If there is a problem with your order contact us by E-mail or using the form above within 3 days of receiving your merchandise and we will do our best to resolve the issue.

All returns must be pre-approved.

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Webmaster: J. Delaney Hansen